This website is operated by TVS EBike Company Limited (“we”, “us”, or “our”). Ebco eBikes is a brand within the TVS EBike Company group.
We aim to make your online experience as informative, relevant, and useful as possible. One way we achieve this is through the use of cookies and similar technologies, which store small amounts of information about your visit to our website on your device.
Cookies help us understand how visitors use our website, improve its performance, and support features such as helping users locate their nearest Ebco dealer. We believe it is important that you understand what cookies we use and the purposes for which they are used. This helps protect your privacy while ensuring our website remains easy to use and functions effectively.
This Cookie Policy explains the types of cookies used on our website and the purposes for which they are used. Where required by law, we will request your consent before placing non-essential cookies on your device.
Cookies are small text files that are stored on your device when you visit a website. They allow websites to recognise your device and remember information about your visit, such as preferences or actions taken on the site.
Cookies can be:
- Session cookies – deleted when you close your browser
- Persistent cookies – stored on your device until they expire or are deleted
Cookies may also be set by the website itself (first-party cookies) or by third-party services (third-party cookies).
We use cookies to:
- Ensure the website functions correctly
- Improve website performance and usability
- Understand how visitors interact with the Site
- Support marketing and advertising activities
- Enable location services such as our dealer locator
Where required by law, we will request your consent before placing non-essential cookies on your device.
These cookies are required for the website to function properly and cannot be switched off in our systems.
They may be used to:
- Maintain website security
- Enable core site functionality
- Process form submissions
- Ensure the Site loads correctly
These cookies do not require user consent under UK law.
Analytics cookies help us understand how visitors use our website so we can improve its performance.
For example, they help us understand:
- Which pages are visited most frequently
- How users move around the website
- Whether users encounter errors
We use Google Analytics to collect anonymised usage data.
These cookies allow the Site to provide enhanced functionality and remember certain user preferences.
They may also support location-based features such as the dealer locator.
These cookies may be set by advertising platforms to measure the performance of advertising campaigns or to show relevant advertisements on other websites.
These may include technologies from:
- Meta Pixel
- Google Ads
These cookies will only be used with your consent.
Some cookies used on our website are placed by third-party services that we use to operate and improve the Site.
We use Google Analytics to analyse website traffic and usage patterns.
Our dealer locator uses services provided by Google Maps Platform to display interactive maps and help users find nearby Ebco dealers.
These services may place cookies on your device when the map is loaded.
We may use services from:
- Meta Platforms
to measure the effectiveness of advertising campaigns.
These providers may collect information about your interaction with our website and other websites.
We do not control the cookies set by these third parties.
When you first visit our website, you will be presented with a cookie banner that allows you to accept or manage non-essential cookies.
You can also control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies entirely
- Block cookies from specific websites
Please note that disabling cookies may affect the functionality of some parts of the Site, including interactive features such as the dealer locator.
For more information about cookies and how to manage them, visit:
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies.
Any updates will be posted on this page and the “Last Updated” date will be revised accordingly.
If you have any questions about this Cookie Policy or our use of cookies, please contact:
