At EBCO, we believe your local bike shop is the best place for expert advice, support, and service. Our trusted network of retailers is fully equipped to help with everything from choosing the right eBike to keeping it running smoothly for years to come.
What does the 2 year warranty cover?
Your local EBCO retailer can assist with:
- Expert advice on model selection, sizing, and features
- Test rides on available models
- Ordering and delivery of EBCO bikes and accessories
- Professional assembly and setup
- Routine maintenance and servicing
- Warranty inspections and claims
- Replacement parts and upgrade advice
Your retailer is your first point of contact for most questions, and they can often assist you faster and more effectively than our central team.
For these reasons, we recommend reaching out to your EBCO retailer before contacting us directly. You’ll receive great service and support your local cycling community at the same time.
Find your nearest EBCO retailer
Dealer Locator
Still need help?
If your retailer has advised you to contact us, or if you need further assistance, our Customer Service team is here to help.
Monday–Friday, 9:00am–5:00pm GMT/BST (UK Time)
